Send one time or recurring reminders and notifications for all types of customer service scenarios
Trigger large scale emergency notifications within seconds to alert your customers
Set up fully automated on demand notifications for billing, marketing, payment, outage, for various customer segments.
Our customers want more information about their electric service, and this platform is significantly improving the experience we want to create for them. The response to outage and restoration notifications has been overwhelmingly positive, and this latest enhancement of billing and payment information, plus a text-to-pay option, provides even more peace of mind and more convenient options to fit everyone’s preference.
Terena BoyerDirector Utility Customer Operations, OGESmart Notifications enable you to elevate the experience of your customers using multi channel notifications. Rest easy, you can setup the customer service, marketing, or alerts within two weeks and launch for your customers.
We charge a nominal annual fee for the service and beyond that you pay as you go for the notifications that you send
Secure data at transfer and rest using industry best practices and standards
Get live dashboards to view status of the messages sent including voice recording